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We are delighted that you’re exploring employment with us!  NCI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development. Check out our currently featured Hot Jobs:

 

Network Engineer Junior – Rome, NY (Secret)

Senior Software Developer (MAC Support) – Arlington, VA (Secret)

Senior Database Developer – Annapolis Junction, MD (TS/SCI with Poly)

Computer Systems Engineer/Architect – Reston, VA (Public Trust)

Software Engineer – Reston, VA (Public Trust)

 

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Job ID 2021-5394
  Responsible for one or more direct projects within an operating Sector.  This position has the responsibility for all financial aspects of their direct projects including monthly revenue recognition, cost collection, setup in the project accounting system and budgets and forecasts.  Specifics of the job include:   - Manages project budgets and forecasts for internal corporate planning - Provides monthly analysis of actuals and variances against direct budgets and forecasts - Determines proper indirect charging to allow for correct allocations - Identifies and advises business unit leaders on financial performance metrics - Assist in preperation of incurred cost submissions - Assist in growth and development of financial systems
Job Locations
US-VA-Reston
Category
Accounting / Finance
Job ID 2021-5392
NCI: As a Backup and Storage Administrator Senior, you will provide services in support of the Army Product Director Acquisition, Logistics, and Technology Enterprise Systems and Services (PD ALTESS) Information Technology Services and Support (ILSS) contract.  PD ALTESS provides enterprise class data center services ranging from server hosting, software design and system architecture to lifecycle management, problem solving and Enterprise Service desks for PD ALTESS hosted customers and associated users. PD ALTESS has a mission to keep systems up and running and serving customers twenty-four hours a day, seven days a week, and three hundred sixty-five days a year. PD ALTESS supports multiple missions throughout the DoD, Army and Federal workspaces. Data centers supported are expansive and integrated across multiple geographical locations, consisting of both physical and virtual architectures, supporting hundreds of programs, thousands of virtual servers, and millions of users worldwide. The missions supported are varied and complex. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Highlights of Responsibilities: - Operate, maintain, and administer existing backup and storage architectures (Symantec NetBackup, Brocade, NetApp, Tintri, IBM, and Hitachi storage), including hardware and software. - Provide backup and storage operation and maintenance to include, but not limited to, release management, upgrades / patches / change packages (enhancement / fixes), and problem reports. - Monitor, maintain, and report on backup and storage performance. Perform performance tuning, troubleshooting and root cause analysis and benchmarking via established procedures - Provide backup and storage administration services to include but not limited to backup policy creation, master/media server deployment, backup system design, backup success monitoring, data restores, software updates, storage architecture design, LUN creation, fiber fabric management, storage system software management, storage security considerations, and data replication services. - Cataloging of tapes, maintaining tape inventory and sending / receiving tapes to / from off-site storage. - Daily incremental, weekly full on-site, and weekly full off-site storage tape backups. Understand NIST 800-34 contingency Planning for Information Technology Systems. - Create and maintain backup and storage diagrams and administration documentation Standard Operating Procedures (SOPs). - Ensure storage and Back Up solutions are secured according to STIG and Cyber Security requirements - Have a working knowledge of Veritas NetBackup. - Utilize IT services and solutions that save power, cooling, and space resources while lowering total cost of ownership (TCO) and increasing return on investment (ROI). - Provide system operation and maintenance to include but not be limited to incidents, problems and changes to applications and systems. Ensure Cyber Security compliance via upgrades, patches and DISA STIGs, - Monitor, maintain, and report on Network, Storage, Compute, and application / system performance. Execute performance tuning, troubleshooting and root cause analysis and benchmarking IAW established procedures. - Provide basic and advanced systems administration services to include but not be limited to Tier 1, 2 and 3 support of Storage and Backup environments. - Create and maintain documentation with updates to system configuration made completing required changes and fixes. - Perform scheduled preventive maintenance of all system hardware, and software.
Job Locations
US-VA-Radford
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5390
NCI: As a Backup and Storage Administrator Intermediate, you will provide services in support of the Army Product Director Acquisition, Logistics, and Technology Enterprise Systems and Services (PD ALTESS) Information Technology Services and Support (ILSS) contract.  PD ALTESS provides enterprise class data center services ranging from server hosting, software design and system architecture to lifecycle management, problem solving and Enterprise Service desks for PD ALTESS hosted customers and associated users. PD ALTESS has a mission to keep systems up and running and serving customers twenty-four hours a day, seven days a week, and three hundred sixty-five days a year. PD ALTESS supports multiple missions throughout the DoD, Army and Federal workspaces. Data centers supported are expansive and integrated across multiple geographical locations, consisting of both physical and virtual architectures, supporting hundreds of programs, thousands of virtual servers, and millions of users worldwide. The missions supported are varied and complex. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Highlights of Responsibilities: - Operate, maintain, and administer existing backup and storage architectures (Symantec NetBackup, Brocade, NetApp, Tintri, IBM, and Hitachi storage), including hardware and software. - Provide backup and storage operation and maintenance to include, but not limited to, release management, upgrades / patches / change packages (enhancement / fixes), and problem reports. - Monitor, maintain, and report on backup and storage performance. Perform performance tuning, troubleshooting and root cause analysis and benchmarking via established procedures - Provide backup and storage administration services to include but not limited to backup policy creation, master/media server deployment, backup system design, backup success monitoring, data restores, software updates, storage architecture design, LUN creation, fiber fabric management, storage system software management, storage security considerations, and data replication services. - Cataloging of tapes, maintaining tape inventory and sending / receiving tapes to / from off-site storage. - Daily incremental, weekly full on-site, and weekly full off-site storage tape backups. Understand NIST 800-34 contingency Planning for Information Technology Systems. - Create and maintain backup and storage diagrams and administration documentation Standard Operating Procedures (SOPs). - Ensure storage and Back Up solutions are secured according to STIG and Cyber Security requirements - Have a working knowledge of Veritas NetBackup. - Utilize IT services and solutions that save power, cooling, and space resources while lowering total cost of ownership (TCO) and increasing return on investment (ROI). - Provide system operation and maintenance to include but not be limited to incidents, problems and changes to applications and systems. Ensure Cyber Security compliance via upgrades, patches and DISA STIGs, - Monitor, maintain, and report on Network, Storage, Compute, and application / system performance. Execute performance tuning, troubleshooting and root cause analysis and benchmarking IAW established procedures. - Provide basic and advanced systems administration services to include but not be limited to Tier 1, 2 and 3 support of Storage and Backup environments. - Create and maintain documentation with updates to system configuration made completing required changes and fixes. - Perform scheduled preventive maintenance of all system hardware, and software.
Job Locations
US-VA-Radford
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5389
NCI: As a Backup and Storage Administrator Associate, you will provide services in support of the Army Product Director Acquisition, Logistics, and Technology Enterprise Systems and Services (PD ALTESS) Information Technology Services and Support (ILSS) contract.  PD ALTESS provides enterprise class data center services ranging from server hosting, software design and system architecture to lifecycle management, problem solving and Enterprise Service desks for PD ALTESS hosted customers and associated users. PD ALTESS has a mission to keep systems up and running and serving customers twenty-four hours a day, seven days a week, and three hundred sixty-five days a year. PD ALTESS supports multiple missions throughout the DoD, Army and Federal workspaces. Data centers supported are expansive and integrated across multiple geographical locations, consisting of both physical and virtual architectures, supporting hundreds of programs, thousands of virtual servers, and millions of users worldwide. The missions supported are varied and complex. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Highlights of Responsibilities: - Operate, maintain, and administer existing backup and storage architectures (Symantec NetBackup, Brocade, NetApp, Tintri, IBM, and Hitachi storage), including hardware and software. - Provide backup and storage operation and maintenance to include, but not limited to, release management, upgrades / patches / change packages (enhancement / fixes), and problem reports. - Monitor, maintain, and report on backup and storage performance. Perform performance tuning, troubleshooting and root cause analysis and benchmarking via established procedures - Provide backup and storage administration services to include but not limited to backup policy creation, master/media server deployment, backup system design, backup success monitoring, data restores, software updates, storage architecture design, LUN creation, fiber fabric management, storage system software management, storage security considerations, and data replication services. - Cataloging of tapes, maintaining tape inventory and sending / receiving tapes to / from off-site storage. - Daily incremental, weekly full on-site, and weekly full off-site storage tape backups. Understand NIST 800-34 contingency Planning for Information Technology Systems. - Create and maintain backup and storage diagrams and administration documentation Standard Operating Procedures (SOPs). - Ensure storage and Back Up solutions are secured according to STIG and Cyber Security requirements - Have a working knowledge of Veritas NetBackup. - Utilize IT services and solutions that save power, cooling, and space resources while lowering total cost of ownership (TCO) and increasing return on investment (ROI). - Provide system operation and maintenance to include but not be limited to incidents, problems and changes to applications and systems. Ensure Cyber Security compliance via upgrades, patches and DISA STIGs, - Monitor, maintain, and report on Network, Storage, Compute, and application / system performance. Execute performance tuning, troubleshooting and root cause analysis and benchmarking IAW established procedures. - Provide basic and advanced systems administration services to include but not be limited to Tier 1, 2 and 3 support of Storage and Backup environments. - Create and maintain documentation with updates to system configuration made completing required changes and fixes. - Perform scheduled preventive maintenance of all system hardware, and software.
Job Locations
US-VA-Radford
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5388
NCI: The Automation and AI Engineerwill lead, design, develop, and test solutions that automate processes, activities, and tasks using AI and Machine Learning tools as well as develop new algorithm and implementation strategies. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.    Highlights of Responsibilities:   • Design, develop, and test solutions that automate processes, activities, and tasks using AI and Machine Learning tools. • Provide Pilot Project support through working closely with technical solutions engineers and professional services teams. • Participate in requirement gathering and technical requirement definition by attending client meeting, interviews, and workshops. Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell. • Providing technical solutions regarding the firm’s security products and services as well as provide customer training. • Lead project development in all steps of the Software Development Lifecycle, including client requirement definition, architecture design, production deployment, and maintenance activities. • Attend trade shows and provide presentations online and offline.
Job Locations
US-Remote
Category
IT: Computer Science / Artificial Intelligence
Job ID 2021-5387
  NCI: As an Assistive Technology Support Lead, you will direct and coordinate the Assistive Technology team activities to efficiently respond to customer requests for technical support received via phone, email, voice mail, and fax in service of the Joint Service Provider (JSP) Service Desk program. As Lead, you will also help develop and maintain Operational Level Agreements between the government customer and contract staff, spearheading our mission to deliver continuous improvements in productivity, reliability, technical knowledge, customer facing skills, and adherence to established standard operating procedures. The Assistive Technology Lead will be responsible for the mentorship and direct supervision of approximately 5 Service Desk Technicians, monitoring day-to-day call and ticket management activities in this 24x7x365 environment. Assistive Technology Support is predicated on analytical and planning experience and using sound judgment, as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems.  In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.      Highlights of Responsibilities:  - Manage a team of 5-15 technicians - Create work schedules, update the front end voicemail when necessary, complete the daily attendance and shift handoff reports, and provide ideas for improvement in daily operations of the client Service Center. - Provide the technical expertise and consultation necessary to effect and optimize hardware installation and configuration, software installation and configuration, customer software scripting, help desk support, research and development efforts, and training to ensure the users understand the capabilities and limitations of the AT solutions provided. - Provide support services that include research and development, testing and evaluation, deployment and maintenance, training and user support. - Provide emerging AT technology with potential to improve accessibility - Provide evaluation of prospective software and recommendations for AT products to meet the needs of JSP Customers - Support for the JSP AT planning and configuration management process - Maintenance of the latest AT software version on the SPL - Standardization of AT software versions deployed - Configuration management and IT infrastructure to best support the deployment and use of AT solutions across the JSP Enterprise - User interface technical requirements to ensure systems developed are accessible and compatible with - COTS AT solutions - Testing of JSP systems for compatibility with AT solutions - Testing for compatibility and interoperability of multiple AT solutions - Gathering performance and usability metrics for JSP systems and AT solutions across the JSP enterprise - Suggestions for alternate AT technologies and solutions to improve accessibility and enhance user capabilities - Development and maintenance of troubleshooting guides and installation guides for AT software and hardware supported by JSP
Job Locations
US-VA-Arlington | US-VA-Alexandria
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5386
NCI: As a Secure Mobile Support Technician (Lead), you will work with Technical SMEs to support, maintain and service current community of users, which includes over 1,200 DMCC-S devices and 420 WINDAR devices with a possible growth of up to 50% within the NCR region over the first 6 months of performance. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.      Highlights of Responsibilities: - Provide requirements processing support, imaging/device configuration support, asset management (to include deployment), and sustainment operations and maintenance (O&M) for JSP Secure Mobility Requirements. - Coordination of project activities and client contact that addresses the entire life cycle of a service, from the implementation of the service to the retirement of the service. - Be responsible for scheduling, tracking, risk analysis, cost management, variances, change management, evaluating, and controlling projects. - Ensure resources provided are capable of performing administrative support functions commensurate with proposed staffing levels. Examples of administrative support functions include, but are not limited to, onboarding new employees, information dissemination to staff members, office supply functions, preparation of monthly progress reports, data entry, property accountability, employee work schedules, phone rosters, briefing preparations, meeting minutes, meeting agendas, responses to data calls, and like activities. - Proactively manage all WINDAR-S and DMCC-S Secure Mobility devices within the supported JSP customer environment - Track asset location and allocation through the inventory, imaging, provisioning, reprovisioning, fulfillment, deployment, decommissioning, and disposition phases of asset life cycle. - Provide customer-facing interface for receipt and processing of customer requirements, to include additional information collection required to support JSP billing and reimbursement coordination through Government-defined process checklists. Implement best business practice methods to efficiently use resources and support customer requirements. - Image, provision, and reprovision devices to support fulfillment of customer requirements, as defined by Government-provided guidelines and standard operating procedures and Government-approved work instructions developed and maintained by the Contractor. - Perform non-intrusive maintenance activities for any device as required to effect the continued operations of the system in accordance with manufacturers’ specifications. Includes diagnostics, troubleshooting, reconfiguration or software installation actions to correct any system errors indicating a defect in the system operation. Standard response is 8 business hours; VIP priority response is 2 business hours. VIP service is provided to approximately 30% of WINDAR-S devices and 10% of DMCC-S devices. - Provide on-call VIP Support (2-hour physical onsite response) after hours and during emergencies. - Effectively label all devices with clear instructions for users to contact the JSP Service Desk with appropriate identification for the device. - Use the government’s ticket management tool (currently Remedy) to track customer service requests and trouble incident tickets, manage one or more associated Secure Mobility ticket queue(s), develop and report performance metrics, manage and escalate outage events, and support ticket reviews as requested by Government.
Job Locations
US-VA-Arlington | US-MD-Fort Detrick | US-VA-Alexandria
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5384
NCI: As a Mobile Support Technician, you will work with Technical SMEs to support, maintain and service up to 3,000 mobile users as part of our JSP Service Delivery Team. This role is focused on operating, managing and updating the WidePoint system and the supporting databases as used in the JSP. Additionally, this position will conduct training on WidePoint tools to disseminate knowledge across the Mobile Wireless JSP Team.In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.     Highlights of Responsibilities: - Order approval workflow updates - Training will include how to utilize the Stock Management Tool to manage on-site, on-hand inventory - The WidePoint On-site Resource will monitor the total number of devices being managed within the Intelligent Telecommunications Management System (ITMSTM) portal to ensure that JSP remains within the funded license count. (ELIN Count Table). WidePoint will configure a real-time dashboard to display how many units are currently managed. - Assisting with Stock Inventory Management - The WidePoint On-site resource will assist the team in placing orders with the cellular carriers if they provide them with the authorization to do so with each of the individual carriers. - Assist with Placing Orders with Carriers - Gather New Development Request Requirements - ITMS Store Maintenance - Assist with inventory reconciliations - Rate Plan Feature Tables - The WidePoint On-site resource will update the Carrier Rate Plan Tables within the ITMSTM Store when new rate plans and/or features become available, change, or are discontinued. - Report configuration - The WidePoint On-site resource will work with JSP to configure reports within ITMSTM to the extent that the front end tools of ITMSTM allow configuration. - The WidePoint On-site resource will work with the WidePoint Development/Reporting Team to address and fix any report query errors. - For new report requests, the WidePoint On-site resource will gather the report requirements and work with the WidePoint Development/Reporting Team to verify that WidePoint has the data required and that the report can be generated. If the new report cannot be configured with only the front end tools and development hours are required, the WidePoint On-site resource will provide JSP a Level of Effort (LoE) and estimated timeframe in which the new report can be automated - Coordinate and manage the reporting team activities to efficiently respond to customer requests for technical service received via phone, email, and voicemail - The WidePoint On-site resource will validate carrier data vs ITMSTM data on a monthly basis - Training of Employee Personnel and support of end user training of the ITMS platform - Work with wireless Carriers (AT&T, T-Mobile and Version) to ensure mobile billing and assets are in order. - Track, monitor, and report status for all systems, key performance indicators (KPI), and metrics to the Government. - Create Mobile Usage Reports. - Provide Top 100 Voice and Data used Reports. - Provide BAC burn rate reports. - Provide Device Reports. - Provide iOS and OS Reports. - Provide Upgrade eligibility reports. - Plan summary reports. - Ad-hoc reports requested by the user - Trending reports - Configuration Management of the WidePoint Intelligent Telecommunications Management System. - Cost Center (BAC) updates to include all ITMS updates to Carrier/MDM. - Perform end of month bulk uploads of changes. - Users Account updates in ITMS. - Line Status updates. - Configuration of System User Roles and Permissions - Provide Rate optimization reports - Review all monthly mobile/wireless billing for accuracy and submit/deliver them for payment to Government Wireless Team Lead - Maintain a plan for mobile work streams, capturing our approach to managing the delivery of mobile services, including Resource, Communications, Risk and Issues, Time, Budget, and Scope Management
Job Locations
US-VA-Arlington | US-MD-Fort Detrick | US-VA-Alexandria
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5376
Looking to join a highly effective creative team laser focused on changing the government for the better? Look no further!   NCI’s graphic designer creates engaging and on-brand graphics for all types of media. Your goal will be to capture the attention of our customers and partners and use graphics to inspire. From illustrations and logos to websites, newsletters and more, you will use your creative expertise to translate concepts into design.   Highlights of Responsibilities: - Executes graphic projects and assists in coordination of all graphic production scheduling; coordinates production support with outside vendors, as needed - Ensures that graphic projects are completed on time, within budget and to user’s satisfaction - Interfaces with users to determine scope of project and best graphic medium - Troubleshoots computer graphics equipment problems and performs minor preventive maintenance - Remains current in the Graphic Design industry; identifying new traits, techniques and/or shortcuts - Conceptualizes graphics and creates/edits high-end, high impact graphics - Develops conference materials including banners, posters, collateral material and interactive presentations - Facilitates photo and video shoots to build a brand and program specific photo/video library, including editing - Develops advertising campaigns based on the targeted audience - Develops web banners, graphics, pages, and ads for inclusion on web-based marketing initiatives - Develops animation for use in interactive marketing initiatives - Provides website design, develops web pages and oversees general webmaster duties using CMS’s such as WordPress - Trains other personnel in proper use of computer graphic equipment / may supervise other department members - Work through the entire design lifecycle- from conceptualizing based on requirements to preparing and presenting ideas, developing illustrations, testing graphics, and ensuring final graphics are engaging and on-brand - Use digital illustration, photo editing software, and layout software to create designs - Collaborate with NCI copywriters to create compelling graphics that support the written word - Collaborate cross-functionally to ensure our product copy tells a strong story of how we solve customers’ problems  
Job Locations
US-Remote | US-VA-Reston
Category
Marketing / Communications / Public Relations
Job ID 2021-5383
NCI: As an AI Solutions Architect Director, you will guide or lead the creation and management of technical solutions in response to government and private solicitations, requests for proposal, invitations to bid, or requests for information. You will lead AI Operational integration projects, as well as support research and development activities and requests. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.     Highlights of Responsibilities:  - Analyze and focus on technology-driven opportunity requirements and generate capture artifacts (including supporting solution and basis of estimate development) for development/proposal responses - Lead a small team for program surge requirements associated with technology needs. - Support the NCI CREATE to lead and develop innovation pilot projects with customers as well as being the thought leader for ideation creation. - Lead technical proposal development across the capture lifecycle from solution development, reviews, lessons learned, etc. - Maintain understanding of offerings across the technical marketplace with specific emphasis on innovative development tools, techniques, and automation solutions/ development tools, techniques, and vendor capabilities / relationships. - Maintain working knowledge of best practices in service delivery, as well as capability enhancements associated with data analytics, DevSecOps and agile development, and system integration. - Develop technical diagrams and presentation materials as required. - Lead/Facilitate technical strategy and brainstorming sessions - Deliver formal presentations
Job Locations
US-Remote
Category
IT: Computer Science / Artificial Intelligence
Job ID 2021-5382
NCI: As a Service Desk Support Technician (Desktop Support Technician III), you will provide Tier 1 support for escalated hardware, network and/or software issues by end-users for the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) in the National Capital Region (NCR). You will support user and incident requests utilizing existing procedures to monitor, track and resolve work orders in a timely manner. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.   Highlights of Responsibilities:  - Answering helpdesk calls, and responding to voicemails in a timely manner - Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements - Evaluating, prioritizing, solving, and escalating all tickets to the appropriate Tier Support, and/or correcting the assignment of tickets as required - Maintaining ownership of service tickets throughout the life span of the support request - Assigning ticket severity by walking customers through a series of troubleshooting steps to determine the severity and nature of reported IT problems - Updating and maintaining service work notes - Establishing a high level of personal credibility and building strong relationships - Consulting with immediate supervisor or higher-level IT specialists on possible solutions - Coordinating with technicians to provide status updates to outstanding tickets - Collaborating and following up with technicians to resolve requests, and provide status updates on outstanding support tickets - Providing updates, status, and completion information to management - Following-up with users/customers to ensure resolution of issues, closing tickets only when the resolution to the issue has been reached, to the satisfaction of the user/customer. - Participating in workshops, seminars, or other events as required. - Other duties as assigned by the Government, contract or supervisors in coordination with the SLA’s.
Job Locations
US-VA-Arlington | US-MD-Fort Detrick | US-VA-Alexandria
Category
IT: Support / Technician
Job ID 2020-5046
NCI: The Automation and AI Engineer will design, develop, and test solutions that automate processes, activities, and tasks using AI and Machine Learning tools. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.   Highlights of Responsibilities:  - Design, develop, and test solutions that automate processes, activities, and tasks using AI and Machine Learning tools. - Provide Pre-Sales support through working closely with technical solutions engineers and professional services teams. - Participate in requirement gathering and technical requirement definition by attending client meeting, interviews, and workshops. Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell. - Providing technical solutions regarding the firm’s security products and services as well as provide customer training. - Lead project development in all steps of the Software Development Lifecycle, including client requirement definition, architecture design, production deployment, and maintenance activities. - Attend trade shows and provide presentations online and offline.
Job Locations
US-Remote | US-AZ-Tucson
Category
IT: Computer Science / Artificial Intelligence
Job ID 2020-5099
NCI: As a Business Analyst II  you will be responsible for supporting the Product Owner to position the product to best deliver value to stakeholders. The Business Analyst supports the team and Product Owner by facilitating the discussions. The Business Analyst participates in major program ceremonies, capturing key customer requirements, and using feedback and translating them into Agile requirements. The Business Intelligence Analyst - Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming’s. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.   Highlights of Responsibilities: - Be part of the Transition-in Team to transition operations from incumbent to NCI and then fulfill duties as Business Analyst on the program.  - Plan and direct analysis of complex business problems to be solved with automated systems - Consult with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements - Provide technical assistance in identifying, evaluating, and developing systems and procedures - Write and maintain functional specifications for new or modified business systems - Consult and coordinate with systems analysts and programmers to design and develop automated business systems - Translate customer needs and requirement into Epics, Features and User Stories as well as translate User Stories into test cases and support QA/testing activities - Maintain requirements traceability - Work directly with the development teams to clarify requirements - Translate user stories into test cases and support - Support organizational change strategy and artifacts to support a smooth system roll-out - Develop executive briefing artifacts and info-graphics/diagrams - Create, coordinate, and implement plans to test business and functional processes during system development and quality assurance testing - Consult with business unit management and personnel to obtain additional information during system development and evaluate alternatives - Direct and coordinate the work of others to develop, test, install, and modify programs - Track and document changes to functional and business specifications - Assist others in the writing of or creates user documentation, instructions, and procedures - Monitor and document post-implementation problems and revision requests - Prepare time and cost estimates for completing projects - Facilitate collection of user feedback mechanism and metrics tracking   This position requires a Public Trust (SECRET) and is located in the Washington, D.C. metro area.
Job Locations
US-VA-Reston | US-Remote
Category
Engineering (non IT)
Job ID 2021-5379
NCI:As a VIP Support Technician (TS Clearance), you will be responsible for ensuring an outstanding level of customer service by providing direct VIP Tier I and II Customer Service Center support to the JSP VIP user community. The ideal candidate will have experience in applying best practices to service delivery Level 1 support in an enterprise environment and a track record of meeting or exceeding contractual service level agreements. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.      Highlights of Responsibilities: - Face-to-face VIP end-user technical Level 1 support for desktop/laptop computers and mobile devices - Providing IT customer technical support on Microsoft operating systems and network services. - Configuring Microsoft Office user settings, as required - Overseeing JSP Move, Add, Change (MAC) VIP requests - Acting as a liaison between end-users and JSP support - Assist with the Management of JSP VIP assets, peripherals and user accounts - Installing and configuring software included in the JSP Core Build, as well as software not included in the JSP Core Build - Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical problems - Providing configuration management support for mobile devices
Job Locations
US-VA-Arlington | US-VA-Alexandria
Category
IT: Administrator / Analyst / Architect / Engineer
Job ID 2021-5378
NCI:As the Asset Management Technician, IV, you will perform asset management technical activities at all locations supporting organizational staff members within the Joint Service Provider (JSP) user community and you will interact daily with the customer to ensure productivity and provide resolution to asset management issues that the end-users may have with existing desktops, laptops, software issues, and other critical needs. As an Asset Management Technician, you will apply your comprehensive knowledge of asset management to ensure asset management services are delivered in a timely fashion. You will provide input to configuration management planning; Assist in provisions for configuration identification, change control, configuration status accounting and configuration audits; Participate in the change process so that only approved and validated changes are incorporated into the customer infrastructure. Assist in the workforce analytical and planning experience and using sound judgment in carrying out asset management tasks.  You will also assist in identifying, researching and resolving problems. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Highlights of Responsibilities: - Leads multiple functions within an organization’s logistics department - Analyzes, organizes, plans and administers various phases of day-to-day provisioning, spares, or maintenance/repair activities for one or more programs of moderate scope - Analyzes technical data, customer usage data, customer maintenance practices, customer operation characteristics, and related reports for assigned contracts to determine spares provisioning or maintenance/repair requirements - Support logistics plans in order to enhance distribution of goods and supplies - Identifies, prioritizes, and assesses key logistics assets and infrastructures - Input to the development of policies, guidelines, and procedures to ensure quality and control - Supports distribution and network studies, monitors inventory and analyzes requirements in order to monitor and ensure desired delivery times - Responsibilities may include vendor selection and negotiation, distribution of supplies as needed, and inventory control
Job Locations
US-VA-Arlington | US-VA-Alexandria
Category
Transportation / Logistics / Distribution / Supply Chain
Job ID 2021-5377
RESPONSIBILITIES: - Implement and maintain a delivery pipeline that allows for continuous, automated integration, deployment and testing - Develop improvements to availability, scalability, and performance of the environment including implementation of monitoring tools to facilitate the process - Support, troubleshoot, monitor and optimize production system - Implement DevOps techniques such as continuous improvement, release planning, continuous integration, continuous delivery, continuous testing, and continuous monitoring and feedback - Developing continuous integration pipelines; experience and/or demonstrated knowledge of Bamboo strongly preferred - Automating deployments with software configuration management tools  - Scripting and programming for infrastructure automation (e.g. Power Shell, Python, JavaScript etc.) - Monitoring and alerting using security and analytics tools - Test automation frameworks (e.g. Selenium) - Experience and/or demonstrated knowledge of agile methodologies - Proven analytical thinking and problem-solving skills - Strong verbal and written communication skills - Ability and desire to thrive in a collaborative, team-oriented, fast-paced environment - Ability to communicate knowledge and information effectively in a team environment
Job Locations
US-DC
Category
IT: Developer / Programmer
Job ID 2021-5367
NCI seeks a Senior HR Systems Analyst with demonstrated experience in HR systems service delivery, maintenance & governance.  The individual will need a deep understanding of HR processes and key foundational components of managing and maintaining HR systems (organizational hierarchies & structures - supervisory, locations, job, etc.). Passionately inquisitive with strong problem solving & customer service skills that maximizes HR value add to NCI.  Experience leveraging data analysis and periodic reporting to identify deficiencies and implement targeted process improvements.   Knowledge of HRIS implications & interface with other cross-functional teams & applications is essential.   You will join an HR team committed to meeting the needs of our government and commercial customers, the needs of our internal employees, and your own needs for personal and career growth. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.   Detailed Responsibilities - Strong business systems analysis skills specific to all HR processes & scalable solutions - including recruiting, onboarding, benefits, talent management - Day-to-day operational needs as well as strategic roadmap initiatives - Adept at functional requirements elicitation and solution/design activities to collaboratively recommend & develop effective solutions - Business process re-engineering, fit/gap analysis, documentation, CONOPS development - Development of current state and future state process flows to support Analysis of Alternative solutions - Functional requirements translation into system requirements - Provide expertise & knowledge of building & executing strong test strategies, plans & scripts – including traceability, user acceptance testing - System configuration (day to day enhancement or maintenance development as well as stemming from larger project/process improvement efforts) - Assist with managing the various system upgrades & releases by researching, evaluating & communicating the pros and cons of new functionalities critical to current gaps and/or ongoing process improvement efforts to meet changing user and organizational needs - Help support (monitor, maintain, troubleshoot) integrations within (or dependent upon) the NCI HR system environment for operational continuity - Provide tier 1 end user support for HRIS related tickets within ServiceNow, our Ticket Management System - Provide sharp troubleshooting & quick resolution for system-related problems - Customer focused & scalable solutions - Assist with the development & deployment of change management strategies, plans, materials (jobs aids, user guides, training briefings) to support all end users - Help to ensure HR data integrity through governance practices, data/reporting analysis & generation of HR analytics - Act as a HR advocate & liaison  - cultivating an energetic and collaborative environment while building positive relationships across all levels of internal stakeholders and with third party vendor representatives to solve problems  - Works to maintain and develop other HR employees in their skillset and usage of HR Data
Job Locations
US-VA-Reston
Category
Human Resources
Job ID 2021-5375
Looking to join a highly effective creative team laser focused on changing the government for the better? Look no further!   The Product Copywriter presents NCI’s products in a clear, accurate, and compelling way. Our product copywriter does not simply describe our products - but helps sell them. From understanding our customer motivations to creating engaging content, our product copywriter tells the story of NCI’s products.   Highlights of Responsibilities: - Create compelling and engaging copy for product descriptions, promotional materials - Write clear and engaging content to describe NCI’s products - Write and maintain product descriptions on the NCI Empower Platform as well as other online pages as needed - Conduct competitive research for identifying the strengths and weakness of products and concepts - Collaborate with NCI design team to create compelling graphics that support the written word - Apply SEO principles to maximize reach to our target audience - Accurately and succinctly describe the vision and value of NCI’s products - Be an expert in the value of NCI products to properly translate technical details into benefits for our customers and partners - Closely collaborate with our product development organization to develop copy which resonates with our target buyer personas - Collaborate cross-functionally to ensure our product copy tells a strong story of how we solve customers’ problems - Develop product copy that differentiates NCI’s products from others in the market  
Job Locations
US-Remote | US-VA-Reston
Category
Marketing / Communications / Public Relations
Job ID 2021-5374
Looking to join a highly effective creative team laser focused on changing the government for the better? Look no further!   As the Internal Communications Manager your goal is to keep the workforce of NCI informed and motivated. Through varying channels like our intranet, emails, newsletters, and more, you will keep the workforce informed of priorities, new capabilities, and more. We are looking for a passionate communications expert to work proactively with nearly every function of the company to regularly inform our workforce.   Highlights of Responsibilities: - Lead the execution and delivery of internal company communications including email newsletters, town halls, webinars, intranet sites, and more. - Create and manage an internal editorial calendar to organize the cadence of employee communications. - Partner cross-functionally to draft a wide range of timely written communications to employees - Work with senior leaders on internal communications programs for their organizations, helping leaders effectively engage with their teams. - Manages publication of a regular electronic newsletter, news alerts, webinars, conference calls, intranet, and more. - Draft messages or scripts for presentation to employees in written or spoken form - Ensure internal communication messages are consistent with external communication messages - Measure and present results of communication efforts. - Suggest what information should be presented and set the timing of release to coordinate with company events or initiatives. - Ensure workforce is engaged and informed.  
Job Locations
US-Remote | US-VA-Reston
Category
Marketing / Communications / Public Relations
Job ID 2021-5373
Looking to join a highly effective creative team laser focused on changing the government for the better? Look no further!   The Director of Product Marketing is responsible for empowering our BD, Operations, and Product teams to ensure their work is aligned at the product level. You will be the common thread between our product strategy, our execution, our marketing, and our BD efforts. Most importantly, you will tell the story of NCI’s product vision and how we are working to create a government workforce which is exponentially more creative and effective.   Highlights of Responsibilities: - Communicate the vision and value of NCIs products to our BD and Ops organizations and develop sales tools that facilitate the selling process - Be a product evangelist and will play an integral role in organizing product launches. - Be an expert in the value-add of our products while knowing the competitive landscape - Fully understand the needs of our customers, including how they make procurement decisions, and ensure our products are properly positioned and messaged in a way that resonated with our customers - Closely collaborate with our product development organization to develop product positioning and messaging that resonate with our target buyer personas - Understand our customer’s process including how and where they get information to drive changes to our marketing and BD operations - Collaborate with the Director of Corporate Marketing, copywriters, graphic designers, and videographers, to ensure our product marketing materials are compelling and tell a strong and succinct story in a way that resonates with how we solve customers’ problems - Develop product messaging that differentiates NCI’s products from others in the market - Manage competitive intelligence and comparisons by executive self-led research into the competitive landscape - Assist the BD organization on calls when appropriate - Speak and present on the story of our product - Create product focused content including case studies, videos, website copy, blog posts, and more
Job Locations
US-Remote
Category
Marketing / Communications / Public Relations

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