Job ID 2020-4790
Job Locations
US-GA-Fort Stewart
Regular Full-Time


NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. NCI's AI solution, Shai(tm), scales humans with artificial intelligence by empowering the workforce to meet their mission by using best in class AI solutions coupled with our exceptional service offerings. Working with strategic partners, NCI is committed to bringing commercial innovation to missions of national importance. NCI is a mid-tier systems integrator headquartered in Reston, VA, and operates at locations across the globe.


NCI has been designated a 2020 Military Friendly Employer by  





NCI: As the Network Administrator ( Network/Systems Administrator I ), you will provide SIPR/ NIPR support for routine and moderately complex technical activities related to server, network administration and desktop equipment. You will maintain user identifications for all internal and external systems, assist in development and maintenance of all internal databases, evaluate, install and support local area network (LAN) and wide area network (WAN) hardware and software, and will ensure the information and data integrity of the Network Operations function. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments




  • Monitors data communications network to ensure that network is available to all system users and resolves data communications problems
  • Receives telephone calls from user with data communications problem such as failure of data to be transmitted to another location
  • Reviews procedures user followed to determine if specified steps were taken
  • Explains user procedures necessary to transmit data
  • Monitors modems and display screens of terminals to mainframe computer to detect error messages that signal malfunction in communications software or hardware
  • Enters diagnostic commands into computer to determine nature of problem and reads codes on screen to diagnose problem
  • Attaches diagnostic equipment to phone line to learn if line meets specification
  • Reads technical reference manuals for communications hardware and software to learn cause of problem
  • Instructs user to enter specified commands into computer to resolve problem
  • Calls service technician for service when problem cannot be resolved
  • Enters operating commands into computer to restart program
  • Records number of daily data communications transactions and number of problems and actions taken
  • Updates documentation to record new equipment installed, new sites, and changes to computer configurations
  • Inspects communications wires and cables
  • Trains staff and users to use equipment
  • Coordinates installation of or installs communications lines







  • Bachelor’s Degree or equivalent related experience
  • Secret Clearance
  • Comp-Tia Security Plus CE
  • Three to five years experience.
  • Working knowledge of enterprise Network environment
  • Cisco CCNA within 6 months of being hired



Preferred Education and Experience:

  • Cisco CCNA
  • ITIL Foundations experience/ training



 Physical Requirements:


This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings


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