Job ID 2020-4710
Job Locations
US-AZ-Fort Huachuca
Regular Full-Time


NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. NCI's AI solution, Shai(tm), scales humans with artificial intelligence by empowering the workforce to meet their mission by using best in class AI solutions coupled with our exceptional service offerings. Working with strategic partners, NCI is committed to bringing commercial innovation to missions of national importance. NCI is a mid-tier systems integrator headquartered in Reston, VA, and operates at locations across the globe.


NCI has been designated a 2020 Military Friendly Employer by  



NCI: As the GEF O&M Unified Communications (UC) Engineer you will support the Global Enterprise Fabric (GEF) Operations and Maintenance contract. GEF falls under NETCOM Army Enterprise’s DoDIN operations and services provider, executing full-spectrum cyber operations and attaining information superiority, and achieving an integrated network enterprise across the Joint, Interagency, Intergovernmental, and Multinational (JIIM) domains. NETCOM plans, engineers, installs, integrates, operates, protects, and sustains Army Cyberspace, enabling Mission Command through all phases of unified action operations with all mission partners across the JIIM domains. NETCOM is the single authority assigned to operate, manage, and defend the Army’s “InfoStructure” at the enterprise level and the single authority for any standard, system, architecture, design, or device that impacts the Army Enterprise Infostructure. NCI will support all NETCOM managed Army DoDIN enclaves including NIPR, SIPR, Coalition Network Combined Enterprise Regional Information Exchange System (CENTRIX) –Korea (CX-K), Mobilization and Force Generation Installation (MFGI) Mission Partner Environment (MPE), and tactical network integrations. NCI will provide services defined in the contract, including capability management, project integration, process development, Information Assurance (IA), cybersecurity, configuration management (CM), hardware/software support, as well as support functions such as database policy definition, requirements development and management and technical writing.


GEF O&M Unified Communications (UC) Engineer

  • Support the Government’s design, development, implementation, operations and maintenance requirements for GEF, supporting NETCOM-wide business processes, automation requirement, and information technology management requirements in all NETCOM managed Army DoDIN sites.
  • Design, develop, implement, and maintain automation, workflows, documentation, and processes based on Government requirements.
  • Provide and reinforce security of all assigned systems to ensure confidentiality, integrity, and availability of the information and business processes.
  • Implement approved changes to NETCOM’s Unified Communications (UC) infrastructure to resolve traffic logjams, upgrade essential infrastructure, and troubleshoot network/comm issues.
  • Monitor and administer the DODIN-A UC internet, intranet, LAN, and WAN computers, routers, firewall, and switches, patches, service packs, and security configurations.
  • Review and implement approved UC design network applications; test hardware and assist in development of new hardware and design.
  • Provide technical support to detect and fix persisting problems.
  • Design, install, maintain, and oversee the UC equipment resources required from LAN, WAN, Wi-Fi, VPN, and VoIP networks. Ensure a high level of availability, latitude, and network functioning.
  • Maintain, manage and configure VoIP infrastructure; evaluate and update infrastructure documentation. Maintain UC/network disaster recovery methods.
  • Provide technical guidance for UC enterprise systems that affect the mission-essential operations of the Army’s LWN and segments of the DoDIN.
  • Analyze, diagnose, and recommend solutions to complex UC system problems. Provide technical advice and assistance to assigned projects and suggest efficient approaches and methods to resolve problems.




  • Education & Experience: BA 7 - 12 years
  • Clearance: Secret
  • IA Certification: IAT-II (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
  • CE Certification: CCNA or MCSA or VCP or equivalent




This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Travel by land or air transportation 10%

It is the policy of NCI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  NCI is a VEVRAA Federal Contractor.


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