Job ID 2020-4450
Job Locations
US-VA-Radford
Category
Engineering (non IT)
Type
Regular Full-Time

Overview

NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. NCI's AI solution, Shai(tm), scales humans with artificial intelligence by empowering the workforce to meet their mission by using best in class AI solutions coupled with our exceptional service offerings. Working with strategic partners, NCI is committed to bringing commercial innovation to missions of national importance. NCI is a mid-tier systems integrator headquartered in Reston, VA, and operates at locations across the globe.

 

NCI has been designated a 2020 Military Friendly Employer by MilitaryFriendly.com  

 

 

Responsibilities

NCI: As a Enterprise Resource Planning Support Lead, you will provide services in support of the Army Product Director Acquisition, logistics, and Technology Enterprise systems and Services (PD ALTESS).  PD ALTESS provides enterprise class data center services ranging from server hosting, software design and system architecture to lifecycle management, problem solving and Enterprise Service desks for PD ALTESS hosted customers and associated users. PD ALTESS has a mission to keep systems up and running and serving customers twenty-four hours a day, seven days a week, and three hundred sixty-five days a year. PD ALTESS supports multiple missions throughout the DoD, Army and Federal workspaces. Data centers supported are expansive and integrated across multiple geographical locations, consisting of both physical and virtual architectures, supporting hundreds of programs, thousands of virtual servers and millions of users worldwide. The missions we supported is varied and complex. This position is contingent upon award.

Qualifications

Highlights of Responsibilities:

  • Capable of being proactive and working independently with minimal technical direction.
  • Communicate in an effective manner.
  • Under direct supervision of Services Management Division Chief, oversees the management of a team of Service Level Managers (SLMs), System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer all Enterprise Resource Planning (ERP) customer projects.
  • Reviews all Service Level Agreements (SLA), Addendums, and cost estimates prepared for customer projects.
  • Serve as principal point of representation and liaison with ERP customers on operational matters and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

 

Requirements:

  • Clearance: Department of Defense (DOD) Secret Security Clearance
  • Information Assurance (IA) Certification (required on day one of employment): DOD 8570 IAT II (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, SSCP)
  • Computing Environment (CE) Certification: Program Management Professional (PMP) Certification or DAWIA Level III in Program Management
  • Education/Experience: BA +10 years (Master’s Degree desired, preferred in Computer Science, Engineering, or Business, or related technical discipline. Minimum of 10 years of experience.)

 

Preferred Education and Experience:

  • ITIL Foundations or ITIL Intermediate certifications

 

PHYSICAL REQUIREMENTS:

 

This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Travel by land or air transportation 25%

It is the policy of NCI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulationsNCI is a VEVRAA Federal Contractor.

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