NCI: As an Accounts Management Technician (Desktop Support Technician III), you will play an active role in controlling network access for approved users. You will work directly with other groups in the Defense Information Security Agency’s (DISAs) Joint Service Provider (JSP) environment to ensure all network accounts are properly maintained in accordance with Department of Defense (DoD) directives and Information Assurance (IA) initiatives. You will also maintain full ownership of tickets throughout their lifecycle as it relates to Tier II and Tier III level incidents. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
Highlights of Responsibilities: