• IT Systems Engineer

    Job ID 2018-2614
    Job Locations
    US-AZ-Fort Huachuca
    Category
    Telecommunications
    Type
    Regular Full-Time
  • Overview

    NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. Coupled with a refined focus on strategic partnerships, we are successfully bridging the gap between commercial best practices and mission-critical government processes. Core competencies include:

    • Artificial intelligence
    • Agile digital transformation
    • Advanced analytics
    • Hyperconverged infrastructure solutions
    • Cyber security and information assurance
    • Fraud, waste and abuse
    • Engineering and logistics

    MF18

    NCI has been designated a 2018 Military Friendly Employer by MilitaryFriendly.com 

     

    Headquartered in Reston, Virginia, NCI has approximately 2,000 employees operating at more than 100 locations worldwide.

    Responsibilities

    NCI:  The IT Systems Engineer supports a highly-skilled team of technical network engineers responsible for providing capability management, technical engineering, integration, and troubleshooting services to NETCOM in accordance with (IAW) operational evaluation, and policy development practices from Ft. Huachuca, AZ.  They will be responsible for 165 CONUS and OCONUS sites providing predictive analysis for network performance and baseline metrics and troubleshoot identified issues either remotely or on-site.  The IT Systems Engineer evaluates, develops, and delivers technical input into the systems engineering process and ongoing IT system operations. They develop technical documentation, system architecture, and system design documentation and interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts. They will also oversee the integrity of work performed and associated deliverables.  Specifically, the IT Systems Engineer will be responsible Early Bird KPI Chart development, JRSS KPI Chart development, New Product development, Network and System architecture reviews and development, White Paper development, JRSS Report development, Database Administration (Access, SQL), Network/System troubleshooting and diagnostics, Firewall Policy Reviews, Network Device Configuration Reviews, NetScout InfiniStream Operating System Installation, Configuration and STIG-ing.

     

    Skills and Qualifications:

    The IT Systems Engineer possesses knowledge of, and skill in applying:

    • Guides system development and implementation planning through assessment or preparation of system engineering management plans, and system integration plans
    • Analyzes complex information and independently takes appropriate actions to resolve problems
    • Provides engineering guidance to technical staff and establishes effective working relationships with other Government agencies and mission partners
    • Prepares and delivers briefings on complex topics to groups, which may include high-level decision makers
    • Works complex research projects as senior contributors and as part of an integrated research team
    • Designs and delivers solutions through analysis and troubleshooting
    • Assists in conducting technical assessments of security and surveillance equipment

     

    Experience/Knowledge

    • DoD Experience – Army NOSC or DISA Experience Preferred
    • Working experience and knowledge in troubleshooting use one or more packet analysis applications: Wireshark, Fluke OptiView XG, NetScout nGenius Performance Manager, NetScout Unified Management Console, NetScout InfiniStream, Riverbed Packet Analyzer
    • Working experience and knowledge in troubleshooting use one or more network and application performance management: , NetScout nGenius Performance Manager, NetScout Unified Management Console, Riverbed AppResponse Xpert, Riverbed Cascade Express
    • Working experience and knowledge in one or more of the following technologies: RedHat Enterprise Linux 5.x and 6.x, MS Windows 7, 8, and 10, MS Windows Server 2008R2, 2012, and 2012R2, Cisco iOS, Juniper OS
    • Working experience and knowledge in virtualization;
    • Working experience and knowledge in networking to include one or more of the following: IPv4/IPv6, VLAN, VRF/VPN, MPLS, routing protocols, QoS, NAC/NAP 802.1x, VoIP, Proxy Services, WAN optimizers, SSL accelerators, EoIP, wireless, VTC, remote access, performance and protocol analyzer, load balancer, IPSec
    • Experience with one or more Army Enterprise Tools: MS Active Directory, MS Exchange, MS Center Operations Manager (SCOM), MS Center Configuration Manager (SCCM), MS Windows Server Update Services (WSUS), McAfee Host Base Security System (HBSS), Assured Compiance Assessment Solution (ACAS) and Tenable Security Center and Nessus, CA-Spectrum, NeetScout, Arcsight
    • Extensive Network troubleshooting

    Qualifications

    Requirements:

    Candidate must Maintain DoD 8570.01-M (IA) baseline certification(s) at the IAT-II (Security+ CE, SSCP, GSEC, GICSP, CySA+, CCNA Security) or IAT-III (CISA, GCIH, GCED, CISSP (or Associate), CASP, CCNP Security) levels. Maintain full computing environment (CE) certification per DoD 8570.01-M.

    • Bachelor's Degree in Computer Science, Information Assurance, Information Systems, or other related scientific or technical discipline is preferred with 7 - 12 years' practical experience.
    • Five (5) to Eight (8) years of technical support experience with IT Network operations, implementation, troubleshooting, and maintenance support as well as supervisory skills in Network operations, management, and personnel.
    • Current Computing Environment (CE) certification (attainable within 6 months of performance start date): CISCO CCNP, CISCO CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent
    • Clearance (required at performance start date): TOP SECRET/SSBI with current SCI-eligibility

    Preferred Education and Experience:

    • Certified Information System Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP) preferred.
    • Proactive Analysis Quick Response Qualifications:
      • Working experience and knowledge in troubleshooting using the following technologies:
        • Packet Analysis: WireShark, Fluke OptiView XG, NetScout nGenius Performance Manager, NetScout Unified Management Console, NetScout InfiniStream, Riverbed Packet Analyzer,
        • Network and Application Performance Management: NetScout nGenius Performance Manager, NetScout Unified Management Console, Riverbed AppResponse Xpert, Riverbed Cascade Express
      • Working experience and knowledge in the following technologies:
        • Operating Systems: RedHat Enterprise Linux 5.x and 6.x, Microsoft Windows 7 and 8, Microsoft Windows Server 2008R2, 2012, and 2012R2, Cisco iOS, Juniper OS
        • Virtualization: Hypervisors including VMware and Hyper-V, Virtual networking, Virtual storage
        • Networking: IPv4/IPv6, LAN, VRF/VPN, MPLS, Routing Protocols (such as BGP, OSPF), QoS, NAC/NAP 802.1x, VoIP, Proxy Services, WAN optimizers, SSL accelerators, DHCP controllers, EoIP, Wireless, VTC, Remote access, Performance and protocol analyzer, Load balancer

    IPSec Army Enterprise Tools: Microsoft Active Directory, Microsoft Exchange , Microsoft System Center Operations Manager (SCOM). Microsoft System Center Configuration Manager (SCCM), Microsoft Windows Server Update Services (WSUS), McAfee Host Base Security System (HBSS), Assured Compliance Assessment Solution (ACAS) and Tenable Security Center and Nessus, CA-Spectrum, NetScout, Arcsight

     

     

    PHYSICAL REQUIREMENTS:

     

    This position requires the ability to perform the below essential functions:

    • Sitting for long periods
    • Standing for long periods
    • Ambulate throughout an office
    • Ambulate between several buildings
    • Stoop, kneel, crouch, or crawl as required
    • ravel by land or air transportation 25%

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