• NETCOM Army Gold Master (AGM) Program – Subject Matter Expert

    Job ID 2018-2409
    Job Locations
    US-AZ-Fort Huachuca
    IT: Administrator / Analyst / Architect / Engineer
    Regular Full-Time
  • Overview

    NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. Coupled with a refined focus on strategic partnerships, we are successfully bridging the gap between commercial best practices and mission-critical government processes. Core competencies include:

    • Artificial intelligence
    • Agile digital transformation
    • Advanced analytics
    • Hyperconverged infrastructure solutions
    • Cyber security and information assurance
    • Fraud, waste and abuse
    • Engineering and logistics


    NCI has been designated a 2018 Military Friendly Employer by MilitaryFriendly.com 


    Headquartered in Reston, Virginia, NCI has approximately 2,000 employees operating at more than 100 locations worldwide.


    NCIAs an Army Gold Master (AGM) Engineer – Subject Matter Expert (SME), you will provide services in support of the U.S. Army Network Enterprise Technology Command (NETCOM). You will provide operational and technical engineering support for the implementation, testing, integration, interoperability, and sustainment of information technologies comprising NETCOM Enterprise capabilities. You will support engineering support, testing and technical support in the implementation of the Network Operations (NetOps) capabilities. Support government efforts in continued deployment of enterprise NetOps capabilities that directly support the Army’s maturing transformation and modularity concepts, doctrine, architecture, and organizations. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

    Highlights of responsibilities:

    • Work in coordination with Microsoft to design the solution for developing and building desktop and server platform-specific baseline configurations for Microsoft operating systems to release AGM products. Leverage, where possible, any previously developed image processes for all supported operating systems.
    • Provide input in requirements and release testing of the AGM monthly release, annual builds and new OS releases.
    • Support inclusion of required non-AGM applications (such as Java, Adobe, and others) into the standard AGM baseline configuration.
    • Maintain AGM standard baseline deployment components using only Army-defined automated deployment tools and keeping the required local files at a size that will fit on a single DVD.
    • Maintain the AGM deployment architecture and build model, as updates (mandatory and optional) are released by the AGM Program through InSight® and other automated deployment methods.
    • Update a common architecture as it relates to the components of an AGM release (OS/Configuration, Security Patches, and Applications), how each component is defined and packaged, and how an AGM release is deployed (media) and maintained.
    • Analyze Windows and Non-Windows products during software development and product lifecycle and document all product configuration specifications.
    • Review the processes used to apply the AGM security settings on both workstation and server platforms, and draft a standard process to modify settings in the field to support Army functional requirements.
    • Effectively troubleshoot Group Policy and the effects they impose on computer objects.
    • Provide input in requirements and release testing of the AGM monthly release, annual builds and new OS releases.
    • Assist the Government in preparing and maintaining lab environments that mirror the Army production environment using the AGM-built OSs.
    • Provide Tier II/III support for engineering and program-level issues submitted to the AGM Program and issues elevated by system administrators. Manage incidents and problems; confirm validity of issues and problems; seek known solutions related to more complex issues.
    • Provide support to the Enterprise Change, Configuration, and Release management process for the AGM Program. 






    • Current Information Assurance (IA) certification (required at performance start date): IAT III (CISA, GCIH, GCED, CISSP (or Associate), CASP CE, CCNA Security). IA Certification Category and Level (IAW DoD 8570.10-M and BBP 05-PR-M-0002)
    • Current Computing Environment (CE) certification (attainable within 6 months of performance start date): Microsoft Certified Solutions Associate (MCSA)
    • Clearance (required at performance start date): IT Level II (in accordance with AR 25-2) SECRET T3 (formerly NACLC)
    • Bachelor’s Degree with 7 - 12 years experience






    • Bachelor’s degree with 10 years’ experience or an Associate degree with 15 years of experience in the subject or area related to information technology of computer science.
    • Microsoft Certified Systems Engineer (MCSE)
    • In-depth knowledge and experience in the following:
      • Software Development Lifecycle (SDLC) management
      • Automated mechanisms for deploying configured baselines
      • Microsoft, Android, and iOS mobile operating systems
      • OS and application install process
      • Security automation
      • Non-Microsoft applications, examples of non-Microsoft applications include Active Client, Tumbleweed, and ApproveIt
      • Web development
      • Application of IA processes/principles IAW NIST, DISA, NSA, DIACAP, RMF
    • Experience in software development for line of business mobile applications Application of IA processes/principles IAW NIST, DISA, NSA, and DIACAP Operating Systems: Windows Server 2003/2008/Windows Desktop Operating System/Linux
    • Experience with ASP.NET Framework and C++ and understanding of Object-Oriented Design



    This position requires the ability to perform the below essential functions:

    • Sitting for long periods
    • Travel by land or air transportation 25%


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