• Field Support Representative

    Job ID 2018-2075
    Job Locations
    US-NC-Fort Bragg
    Training / eLearning
    Regular Full-Time
  • Overview

    NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. Coupled with a refined focus on strategic partnerships, we are successfully bridging the gap between commercial best practices and mission-critical government processes. Core competencies include:

    • Artificial intelligence
    • Agile digital transformation
    • Advanced analytics
    • Hyperconverged infrastructure solutions
    • Cyber security and information assurance
    • Fraud, waste and abuse
    • Engineering and logistics


    NCI has been designated a 2018 Military Friendly Employer by MilitaryFriendly.com 


    Headquartered in Reston, Virginia, NCI has approximately 2,000 employees operating at more than 100 locations worldwide.




    • Provides the highest level of technical expertise related to oversight, development and execution of fielding operations.
    • This shall include:
      • Mission planning support and integration of Nett Warrior (NW) with other mission command systems; field level maintenance and technical support to units on NW and Tactical Communication and Protective System (TCAPS) systems and support equipment;
      • NW hardware and software updates to units;
      • assistance with the operational use and employment of Capability Set Radios and Waveforms used by NW;
      • coordination with unit leadership on NW and TCAPS related items;
      • coaching, teaching and mentoring on the employment and effective utilization of NW and TCAPS systems and support equipment in tactical operations;
      • collection of prioritized recommendations for improvements in NW software, TCAPS, integration with other Capability Set systems, or the sustainment of NW;
      • tracking, monitoring, and reporting new and ongoing integration projects;
      • and support for unit training and deployment missions.




    • Possess knowledge and experience in:
      • the Armys Capability Set software defined radios (PRC 154A or PRC 155 or PRC 117G) and associated Capability Set waveforms (SINCGARS or Soldier Radio Waveform);
      • Army mission command applications (Land Warrior or NW or Force XXI Battle Command Brigade and Below or Joint Capabilities Release or Joint Battle CommandPlatform);
      • and strong oral communications skills, critical thinking and problem solving skills with ability to coach, teach, and mentor, and the desire to communicate innovative ideas in a collaborative environment.
    • Able to travel domestically and overseas in support of demonstrations, design reviews, speaking engagements (up to 25% if needed).
    • Demonstrated strong oral and communications skills.
    • Strong working knowledge on Microsoft Office tools to include Word, Excel, Project Outlook, and Power Point.
    • Must hold and maintain a Secret security clearance.
    • Education and Experience:
      • High School/GED AND > 14years
      • Associates > 12 years
      • Bachelors in non Directly Related Field > 10 years
      • Bachelors in Directly Related Field > 5 years
      • Masters in non Directly Related Field > 5 years
      • Masters in Directly Related Field > 0 years





    This position requires the ability to perform the below essential functions:

    • Sitting for long periods
    • Standing for long periods
    • Ambulate throughout an office
    • Ambulate between several buildings
    • Stoop, kneel, crouch, or crawl as required
    • Repeatedly lift and carry weight up to _35__ pounds
    • Travel by land or air transportation _50__ %



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