• Project Manager (Tier I)

    Job ID 2018-1714
    Job Locations
    US-Washington
    Category
    IT: Support / Technician
    Type
    Regular Full-Time
  • Overview

    NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. Coupled with a refined focus on strategic partnerships, we are successfully bridging the gap between commercial best practices and mission-critical government processes. Core competencies include:

    • Artificial intelligence
    • Agile digital transformation
    • Advanced analytics
    • Hyperconverged infrastructure solutions
    • Cyber security and information assurance
    • Fraud, waste and abuse
    • Engineering and logistics

    MF18

    NCI has been designated a 2018 Military Friendly Employer by MilitaryFriendly.com 

     

    Headquartered in Reston, Virginia, NCI has approximately 2,000 employees operating at more than 100 locations worldwide.

    Responsibilities

    NCI:  As A Project Manager  (Tier I), you will oversee Tier I operations support services for the Department of Homeland Security (DHS) OneNet program.
     

    Highlights of Responsibilities:
    • Overseeing the Enterprise Operations Center Services.
    • Overseeing Enterprise Watch including providing situational awareness and serving as the central point of collecting and fusing information from all enterprise services.
    • Managing the OneNet Network Operations Center, which provides continuous monitoring, analysis, restoration, troubleshooting, escalation, coordination, and reporting of operational information concerning the core IT enterprise wide area network infrastructure.

    Qualifications

    Requirements:

    • 5+ years experience working in IT and an enterprise level WAN.
    • Experience in all phases of the engineering lifecycle including: requirements; architecture; design; implementation; testing; and operations and maintenance.
    • Experience with network monitoring and management using an automated solution.
    • Experience installing, configuring, and maintaining servers and desktops in an enterprise organization.
    • Experience managing technical teams.
    • Must be a US citizen
     

    Preferred Education and Experience:
     
    • Thorough knowledge of routers, switches, and firewalls.
    • Ability to assess infrastructure, identify areas for improvement, and recommend solutions.
    • Ability to provide technical guidance and direction to team members and lower level technicians.
    • Bachelor's degree in a related field desired.
      DoD 8570 certification such as Security+ highly desirable.
    • Knowledge of relevant server-side tools and technologies.
    • Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner. Previous experience supporting DHS highly desirable.
      • Technical skills:
         - BMC Remedy
         - Managed Services
         - Managed Hosting
         - Network and System security
         - OneNet WAN architecture, network design and engineering
         - OneNET WAN project/program  management experience
         - ServiceNow

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